Privacy Policy

Effective Date: 15.06.24

Introduction

Welcome to Sustainable Diamond Co. ("we," "us," "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website [sustainablediamondco.com.au] (the "Site") and make purchases from our online store.

By using our Site and services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

We collect various types of information in connection with your use of our Site, including:

1. Personal Information

●     Contact Information: Name, email address, phone number, mailing address.

●     Payment Information: Credit card details, billing address.

●     Account Information: Username, password, and other details related to your account.

2. Non-Personal Information

●     Technical Information: IP address, browser type, operating system, device type.

●     Usage Data: Pages viewed, links clicked, time spent on the Site, and other browsing activities.

3. Cookies and Tracking Technologies

We use cookies and similar technologies to track the activity on our Site and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

 

 

How We Use Your Information

We use the information we collect for various purposes, including:

●     To process and manage your purchases, orders, and payments.

●     To provide, operate, and maintain our Site.

●     To improve, personalize, and expand our Site.

●     To understand and analyze how you use our Site.

●     To develop new products, services, features, and functionalities.

●     To communicate with you, including responding to your comments, questions, and customer service requests.

●     To send you updates, newsletters, marketing, and promotional materials (you can opt-out at any time).

●     To detect, prevent, and address technical issues, fraud, and other illegal activities.

●     To comply with legal obligations and protect our rights and the rights of others.

How We Share Your Information

We may share your information in the following circumstances:

●     Service Providers: We may share your information with third-party service providers to perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

●     Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

●     Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

●     Protection of Rights: We may disclose your information to protect and defend our rights or property, and to prevent or investigate possible wrongdoing in connection with the Site.

Your Choices and Rights

You have certain rights regarding your personal information, including:

●     Access: You can request access to the personal information we hold about you.

●     Correction: You can request that we correct or update your personal information.

●     Deletion: You can request that we delete your personal information, subject to certain exceptions.

●     Opt-Out: You can opt-out of receiving marketing emails from us by following the unsubscribe link in those emails or contacting us directly.

●     Cookies: You can manage your cookie preferences through your browser settings.

To exercise these rights, please contact us at [contact@sustainablediamondco.com].

Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, or misuse. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Children's Privacy

Our Site is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us, and we will take steps to delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Site after any changes to this Privacy Policy constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

●     By email: [sustainablediamondco@gmail.com]

●     By visiting this page on our website: [sustainablediamondco.com.au/contact]

 

Thank you for trusting Sustainable Diamond Co. with your personal information. We are committed to protecting your privacy and providing a secure shopping experience.